Online Emergency Management Procedures– in Real Time
The Organisation
A major state government education agency responsible for over 90 emergency management procedures critical to the protection of staff and children. A multicultural and multilingual community across a mix of urban and remote communities.
The Challenge
- Procedures only available to staff as PDF downloads or in print form
- Updating processes were manual and slow
- Duplicate versions proliferating
- Critical procedures available in English only
- PDFs inaccessible on a mobile device
- No offline access during internet outages